Frequently Asked Questions
What payment methods do you accept?
We accept credit cards, debit cards, UPI, wallets, and net banking.
How do I get a refund for a failed transaction?
Refunds are processed within 7 business days to the original payment method.
Are there any additional charges on payments?
No, there are no hidden charges for payments. Taxes are inclusive in the product price.
How do I reset my password?
Click on "Forgot Password" on the login page to reset your password via email.
How can I update my email address?
Go to "Account Settings" and update your email address under the "Profile" section.
What do I do if my account is locked?
Contact our support team to unlock your account and verify your identity.
What are the shipping charges?
Shipping charges vary by location and order size. Charges are shown at checkout.
How can I track my order?
Track your order in the "My Orders" section of your account using the tracking link provided.
What if my order is delayed?
You will be notified of delays. Contact support if the order is delayed beyond the expected delivery date.
How do I cancel my order?
Go to "My Orders," select the order, and click "Cancel." Follow the prompts to complete cancellation.
When will I receive my refund?
Refunds are processed within 5-7 business days to the original payment method.
Can I modify my order after placing it?
Modifications can only be made before the order is shipped. Contact support for assistance.
How do I leave a product review?
Visit the product page of your purchased item and click on "Write a Review."
Can I edit my reviews?
Yes, go to your account's review section to edit or delete your reviews.
Why was my review rejected?
Reviews may be rejected if they violate our guidelines. Please ensure they meet our review policy.
What is covered under warranty?
Warranty covers manufacturing defects. Terms vary by product and brand.
How do I claim a warranty?
Contact the brand's service center with proof of purchase to claim warranty services.
Are all products eligible for warranty?
Not all products are eligible. Refer to the product details page for warranty eligibility.
