Privacy Policy

Introduction

We at Shop2Neck value your trust and are committed to protecting your personal data. This Privacy Policy outlines how Shop2Neck ("we," "our," "us") collects, uses, shares, and protects your personal information through our website https://www.shop2neck.com ("Platform"). By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy, along with our Terms of Use. If you disagree with any of these terms, we request you not to use our Platform. This Privacy Policy is governed by the applicable laws of India.

Collection of Personal Data

We collect and process personal information that you provide while interacting with our Platform or availing our services. This includes but is not limited to:

• Account Information: Name, email address, phone number, and delivery address provided during sign-up or checkout.
• Payment Information: Credit/debit card details or other payment methods used to complete purchases.
• Demographic Data: Gender, age, preferences, and shopping behavior.
• Device Data: IP address, browser details, and device type used to access our Platform.
• Location Data: Approximate location based on your device settings.
• Communications: Feedback, reviews, or queries shared via our Platform or customer support.

You may choose not to share specific information, but this may limit your ability to use certain features of the Platform.

Use of Personal Data

Your personal information is used for the following purposes:

• To process and deliver orders.
• To enhance your shopping experience by personalizing our Platform and services.
• To communicate offers, promotions, and updates that align with your preferences.
• To resolve disputes, troubleshoot issues, and provide customer support.
• To comply with legal obligations or enforce our terms and policies.

Cookies

We use cookies to improve your browsing experience. Cookies help us analyze web traffic, remember your preferences, and provide personalized content. You can disable cookies in your browser settings, but this may affect the functionality of the Platform.

Sharing of Personal Data

We may share your personal information with:

• Third-party Service Providers: Logistics partners, payment gateways, and analytics providers.
• Legal Authorities: When required by law to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Security Measures

We adopt industry-standard security practices to safeguard your data. While we strive to protect your personal information, we cannot guarantee complete security due to inherent risks associated with internet use. We recommend safeguarding your account credentials.

Your Rights

You have the right to:

• Access and update your personal data.
• Request deletion of your account or specific data.
• Opt out of promotional communications by unsubscribing via email.

For data deletion or other requests, please contact us using the details provided below.

Children’s Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the data.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be notified through the Platform or via email. We encourage you to review this Policy regularly.

Contact Us

Last Updated: December 29, 2024.